Claims

Claims

We pride ourselves on the level of personal service we provide to all our clients which extends to our dedicated claims service.

We will liaise with insurers on your behalf, handle the claim for you, and hopefully achieve settlement as speedily as possible. It is our aim to make the entire claims process as seamless and as stress-free for yourself as we can. 

Should you need to make a claim, please contact us as soon as possible, thereby enabling us to give you maximum support and prevent further loss or damage taking place. This is particularly important if your claim involves injury.

In cases where you have sustained damage to property, we now use QlaimStream, a live video streaming platform whereby we can send a text message to your phone which converts it to a one-time video camera enabling us to view and record the damages immediately. Within minutes your claim will be underway.

Should the claim be of a serious nature and you have taken up our Qlaims Insurance cover, we will provide you with the services of your own claims adjuster who will act as your advocate throughout the duration of your claim(s).

For all motor related claims and incidents, please contact our Claims Management Team on 01204 567527. This service is available 24 hours a day, 365 days a year.