Claims

We pride ourselves on the level of personal service we provide to all our clients which extends to our dedicated claims service.

We will liaise with insurers on your behalf, handle the claim for you, and hopefully achieve settlement as speedily as possible. It is our aim to make the entire claims process as seamless and as stress-free for yourself as we can.

Should you need to make a claim, please contact us as soon as possible, thereby enabling us to give you maximum support and prevent further loss or damage taking place. This is particularly important if your claim involves injury.

For all motor related claims and incidents, please contact our Claims Management Team on 01204 567527. This service is available 24 hours a day, 365 days a year.

In cases where you have sustained damage to property, we now use QlaimStream, a live video streaming platform whereby we can send a text message to your phone which converts it to a one-time video camera enabling us to view and record the damages immediately. Within minutes your claim will be underway.

Should the claim be of a serious nature and you have taken up our Qlaims Insurance cover, we will provide you with the services of your own claims adjuster who will act as your advocate throughout the duration of your claim(s).

 

Experienced

We have been providing insurance solutions for commercial and personal clients since 1960.

Great Service

We place the needs of our clients as top priority, taking pride in providing the highest levels of customer service.

Dedicated Claims

We pride ourselves on the level of personal service which extends to our dedicated claims service.

Want to talk about Claims?

Melville Burbage Insurance Services Ltd,
The Old Drummers Arms, 16-18 Northcroft Lane,
Newbury, Berkshire,
RG14 1BU


Company Registration No: 0640‌4074 | FCA Registration No: 474872 | Melville Burbage Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Melville Burbage Insurance Services Ltd: The Old Drummers Arms, 16-18 Northcroft Lane, Newbury, Berkshire RG14 1BU.